Red Zone: We are very excited to get started on your fence project. We've processed your order with our manufacturer, and materials will be ordered as soon as possible. ** if you live outside Chicago, please start working on your permit process! We will send you another update when you progress into the next phase: Yellow Zone - material ordered, waiting for arrival*. *Note: Depending on the material of your fence, the timing between stages will vary. Cedar and steel products are produced in-house, while vinyl/aluminum/chain-link are custom-ordered by our manufacturer. Our goal is to keep you informed along the way. Thanks again!
Yellow Zone: Our supplier has confirmed your order, and they have your material in the queue to be manufactured and delivered. Once we receive your material, we will update you to the Blue Zone: Staging/customizing the material. Thank you for your patience!
Blue Zone: Amazing news, your material has been delivered! For our cedar and steel products, it’s now time to customize this material to make it truly a Bepsoke Fence. For vinyl/aluminum/chain-link, we are currently staging your material to load onto our trucks. Once completed, you'll receive a notice for the final stage: Green Zone - ready to schedule install.
Green Zone: Your order number is coming up in line! We prioritize jobs based on order number and scheduling availability. We will be contacting you within the next two weeks to schedule your install. Feel free to contact your project manager with any questions and you'll be hearing from us soon! 312-600-3690. Thank you, Bespoke Fence